Get Advice
Get Advice by Appointment, Email, and Phone
To streamline your case, please contact us in one of these ways:
Appointments
Advisors offer 10-minute advising appointments for international students. Appointments are in person or by Zoom:
Monday to Friday, 10:00 a.m – 12:00 p.m. and 2:00 – 4:00 p.m. ET
Most questions and services, including CPT, OPT, tax questions, and extensions may be sent via email. We will respond to non-urgent advising questions received by email within 3-5 business days.
Email: international@cornell.edu
Phone
Call our office during regular business hours:
Monday to Friday, 8:30 a.m – 4:30 p.m. ET
We will respond to non-urgent advising questions received by phone within one business day.
What's Urgent?
All urgent questions will be answered as soon as possible. The following issues are considered urgent:
- Status or document (e.g. I-20 or DS-2019) expiration within a week
- Return to the U.S. within three days and travel signature or document required.
More Services
Document Pickup/Drop-off
Come to 300 Caldwell Hall during office hours to pick up I-20, SSN letters, and DS-2019 or I-797 notices or to drop off documents. For more involved issues, please make an appointment.
Request Travel Signatures Online
If your I-20 or DS-2019 travel signature has expired: Request a travel signature online, and we will mail you the electronically signed document. Please note that a digital I-20 or DS-2019 with an electronic signature is fully acceptable for your travel needs. You do not need to make an appointment to request a travel signature.
International Services Newsletter
Our email newsletter goes out monthly during the academic year to Cornell's international students, faculty, and staff. The newsletter highlights vital immigration information and campus resources for Cornell's international community. If you missed last month: Find the most recent issue's immigration advice at Global Cornell.
All Cornell-sponsored international students are automatically subscribed to the International Services newsletter. Scholars and campus partners can choose to subscribe to the mailing lists.
If You Need Emergency Help ...
Cornell provides resources! Find out how to get the help you need at any hour.
Financial Emergency
Limited funding support may be available to international students experiencing a health care or family emergency.
Eligible expenses:
- International travel expenses due to serious illness or death in the immediate family
- Emergency medical expenses not covered by insurance
- Essential and emergency dental work
Email us for additional information.
Get Advice
Our International Services team is here to help if you have a problem, big or small. Make an appointment to speak with an advisor. It’s easy.
Contact Us
international@cornell.edu
+1 (607) 255-5243
300 Caldwell Hall
Extended Appointments
Email us to set up an appointment with an immigration advisor for questions that will take more than 10 minutes.
International Services Advisory Board
If you're committed to internationalization at Cornell, find out how you can join our Cornell student advisory board!
