Get Advice
Fall Update: Get Advice by Appointment, Email, and Phone
To streamline your case, please contact us in one of these ways:
Appointments Advising staff offer 10-minute advising appointments in-person and via Zoom
Monday - Friday, 10:00 a.m. - 12:00 p.m. and 2:00 p.m. - 4:00 p.m.
Schedule an Appointment
Email Most questions and services, including CPT, OPT, tax questions, and extensions may be sent via email.
Non-urgent advising questions via email will be responded to within 3-5 business days.
Email us
Phone Call our office during our regular business hours
Monday to Friday, 8:30 a.m. – 4:30 p.m.
Non-urgent advising questions via phone will be responded to within 24 hours
Call us
All urgent advising questions will be responded to as soon as possible.
Status or document (e.g. I-20 or DS-2019) expiration within a week
International travel within three days
CPT/OPT authorization with employment beginning within three days
Document Pick-Up/Drop-Off You may drop-off or pick-up documents in Caldwell Hall, 300. For further questions, please email us .
Request Travel Signatures Online
If your I-20 or DS-2019 travel signature has expired: Request a travel signature online , and we will mail you the signed document.
Visit COVID-19 International FAQ
Find answers to your questions about university plans, visa status, travel, and more in our COVID-19 FAQ pages for students and faculty and staff .
If You Need Urgent Help ...
Cornell provides resources! Find out how to get the help you need at any hour.
Get Documents
Financial Emergency
Limited funding support may be available to international students experiencing a health care or family emergency.
Eligible expenses:
Email us for additional information.
Get Advice
Our International Services team is here to help if you have a problem, big or small. Make an appointment to speak with an advisor. It’s easy.
Contact Us
international@cornell.edu +1 (607) 255-5243
Monday to Friday, 8:30 a.m – 4:30 p.m.
Extended Appointments
Email us to set up an appointment with an immigration advisor for questions that will take more than 10 minutes.
Drop-In Service (currently suspended )
Students
You can speak with our immigration advisors without a scheduled appointment for general information about travel and visas or to pick up your I-20 or other documents. For more involved issues, please make an appointment.
Faculty and Staff
Come to 300 Caldwell Hall during office hours to pick up DS-2019 or I-797 notices, drop off documents, for basic questions about travel and visas. For more involved issues, please make an appointment.
